Our administrator, has 17 ½ years of experience in Long Term Care Administration, which began with our family of facilities in December of 1998. She has been the Administrator of Hillcrest since transferring from a sister facility in 2008. She oversees the daily operations of the facility in all departments. Gail has a Bachelors of Science in Social Work with an emphasis on Geriatrics from Eastern Kentucky University. She was born and raised in Whitley County, where she continues to reside today.